Meet the Benefit Navigator
A simple, functional case manager-facing tool, that takes the mystery out of public benefits and tax credits.
The Benefit Navigator is available in English, Spanish, and many additional languages. Currently licensed for agencies in Los Angeles County, California, it is fully accessible on desktop and mobile devices.
Creating Clarity Around Benefits and Tax Credits
Address fears, illuminate benefit cliffs, and connect your clients with significant sources of cash and cash equivalents.
We provide precise results that factor in immigration status for all members of the household.
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Benefit Navigator Assesses Eligibility
Tax Credits
Earned Income Tax Credit (EITC)
California Foster Youth Tax Credit
California Earned Income Tax Credit (CalEITC)
Child and Dependent Care Tax Credit (CDCTC)
Child Tax Credit and Additional Child Tax Credit
California Child and Dependent Care Tax Credit
Young Child Tax Credit
California Renter’s Credit
Mainstream Public Benefits
CalWORKS
CARE & FERA Utility subsidies
CalFresh (SNAP)
LADWP EZ-Save (Utility savings)
Medi-Cal
CalWORKs Child Care
ACA (Covered California)
WIC (Child nutrition)
General Relief
Section 8 Housing
Lifeline
Human-Centered
Design and Services
We are proud to work with lived experience advisors who infuse humility, compassion, and usability into our human-centered design. Clear, capable, and to the point, Benefit Navigator prioritizes practicality and real-world application above all else.
Real-World Data, for Real-World Impact
Our goal is to increase the effectiveness of economic short-term aid and fuel long-term economic mobility.
54%
of users identified additional benefits and tax credits for their clients
43%
of users found that their clients’ earned income increased
24%
increase in earned income (on average)
The Benefit Navigator assesses eligibility for:
Tax Credits
Earned Income Tax Credit (EITC)
California Foster Youth Tax Credit
California Earned Income Tax Credit (CalEITC)
Child and Dependent Care Tax Credit (CDCTC)
Child Tax Credit and Additional Child Tax Credit
California Child and Dependent Care Tax Credit
Young Child Tax Credit
California Renter’s Credit
Mainstream Public Benefits
CalWORKS
CARE & FERA
CalFresh (SNAP)
LADWP EZ-Save
Medi-Cal
CalWORKs Child Care
ACA (Covered California)
WIC
General Relief
Section 8
Lifeline
Real-world data, for real-world impact.
Our goal is to increase the effectiveness of economic short-term aid and long-term mobility.
54%
of users identified additional benefits & tax credits for their clients
43%
of users found that their clients’ earned income increased
24%
potential income increases (on average)
Results from initial Pilot: March 2023 - Oct 2023
Human-Centered
Design and Service
We are proud to work with Lived Experience Advisors who infuse humility, compassion, and usability into our human-centered design. Clear, capable, and to the point, Amplifi prioritizes practicality and real-world application above all else.
Real-world data, for real-world impact.
Our goal is to increase the effectiveness of economic short-term aid and long-term mobility.
54%
of users identified additional benefits & tax credits for their clients
43%
of users found that their clients’ earned income increased
24%
potential income increases (on average)
Human-Centered Design and Service
We are proud to work with Lived Experience Advisors who infuse humility, compassion, and usability into our human-centered design. Clear, capable, and to the point, Amplifi prioritizes practicality and real-world application above all else.
Our Partners
We serve organizations big and small, ranging from government agencies to community-based organizations.
Access to Trusted Up-to-Date Benefit Information and Customer Service
Benefit Navigator’s Customer Support Team is made up of experienced case managers and social services professionals who deeply understand the public benefit and tax credits world.
We guarantee up-to-date information and proactively notify you of upcoming policy changes.
We are your partners in potential — always here to help you and your clients navigate the ever-changing policy landscape.
“[Imagine LA] empowered my clients by giving them the autonomy to know what benefits they qualified for and how earning wages impacted their benefits.”
- Case Manager
[The Benefit] Navigator helped me do my job better and more efficiently - no more co-worker networking or research.”
- Case Manager
I use [The Benefit] Navigator during intake so I can provide info on how to increase income or get benefits. I also use it when a client has benefits so they know what it will look like when they start working.”
- Krystal, Family Case Manager, HOPICS
My client didn’t know he could qualify for CalFresh, seeing he was likely eligible in [The Benefit] Navigator was very exciting – we printed out his info, referred him to his Case Manager and they assisted him with applying.”
-Connie, Clinical Supervisor, Pacific Clinics
[The Benefit] Navigator helped me do my job better and more efficiently - no more co-worker networking or research.”
- Case Manager
“[Imagine LA] empowered my clients by giving them the autonomy to know what benefits they qualified for and how earning wages impacted their benefits.”
- Case Manager
“I use [The Benefit] Navigator during intake so I can provide info on how to increase income or get benefits. I also use it when a client has benefits so they know what it will look like when they start working.”
- Krystal, Family Case Manager, HOPICS
“My client didn’t know he could qualify for CalFresh, seeing he was likely eligible in [The Benefit] Navigator was very exciting – we printed out his info, referred him to his Case Manager and they assisted him with applying.”
- Connie, Clinical Supervisor at Pacific Clinics
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